Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

To request a return, please contact us at:

If your request is approved, we will provide instructions on how and where to send your item.

Returns sent without prior approval may not be accepted.

Please inspect your order upon delivery.

If your item is:

Please contact us immediately so we can review and resolve the issue as quickly as possible.

Certain items are not eligible for return, including:

If you are unsure whether your item is eligible, please contact us before returning it.

Items purchased during sales or clearance promotions may not be eligible for return.

Gift cards are non-refundable and cannot be returned.

To exchange an item:

Once we receive and inspect your return, we will notify you regarding the approval status.

If approved:

If you have any questions before or after placing an order, our support team is here to help.

Address: Marine Dr, Bigbury-on-Sea, Kingsbridge TQ7 4AS, United Kingdom

Website: thebigburybeach.com